Significant Results | Daniel Ruggles
Daniel Ruggles
danielruggles.com

Significant results, measured in business terms.

Technology matters when it improves performance, reduces risk, and leaves the organization better prepared for what comes next. These examples show how strategy, governance, and disciplined execution produced measurable results.

$3Mannual assessment savings
2,000+servers migrated
40%workflow improvement
95locations integrated

Transformation

Current FocusAI

Turning AI pilots into governed, production-ready programs

Advises leaders on AI strategy, security, process improvement, and agentic automation. The work begins with a credible business case and continues through ownership, workflow redesign, controls, adoption, and measurable results.

AI Governance & Transformation
Cloud & Network Transformation$17M

Built a private-cloud foundation around business continuity

Led a major network and private-cloud transformation that improved network efficiency by 25%, reduced downtime by 18%, and finished within approximately 1% of budget. The decision balanced strategic value, quantified risk, and total cost.

TransUnion
Data-Center Integration2,000+

Migrated infrastructure, maintained operational focus

Directed the migration of more than 2,000 servers and supported the consolidation of 300+ applications following a major corporate integration, while also advancing AWS migration.

Marathon Petroleum / Andeavor
Network Infrastructure500+

Consolidated a national network onto a common fabric

Designed the network strategy for more than 500 locations and consolidated the U.S. environment onto a common network fabric, improving consistency, manageability, and support across the enterprise. Saved over $1 million per annum in network expenses.

Georgia-Pacific
Acquisition Integration4,500 staff

Integrated a complex European and Japanese acquisition

Managed an M&A integration effort covering Europe and Japan: 4,500 staff, 95 locations, 250+ applications, and a $9 million budget. The program was completed on time.

Mylan N.V.
Contact-Center Modernization40%

Upgraded customer-service technology

Led a ServiceNow CSM implementation for 300+ agents, managing budgets of more than $2 million and vendor contracts, increasing workflow efficiency by 40%, and reducing operational overhead costs.

Speedway / 7-Eleven
Cloud Economics15%+

Lowered cloud operating expense through disciplined design

Combined workload assessment, architecture choices, financial controls, and operating practices to reduce cloud operating expense by more than 15% without treating cost reduction as the only measure of success.

Cloud Modernization Portfolio
Assessment & Strategy$3M

Assessed costs and completed strategy through execution

Conducted a telecommunications assessment and strategy project covering 1,800 sites that produced $3 million in annual savings.

Cox Communications
Network Transformation$150M

Met real-time delivery tracking objectives

Managed a $150 million project implementing cellular communications for U.S.-based real-time package tracking. The project was completed on time and on budget and transformed customer service.

Package Delivery Firm

Governance & Risk

Current FocusAI

Turning AI pilots into governed, production-ready programs

Advises leaders on AI strategy, governance, risk, and how to begin an AI roadmap. Catalogs pain points and process improvements, builds the business case, advises on framework adoption, and executes a pilot. The work continues through ownership, workflow redesign, controls, adoption, and measurable results.

AI Governance & Transformation
Security & Compliance<6 months

Moved PCI remediation from finding to closure

Structured ownership, priorities, and evidence around PCI findings, helping the organization complete remediation in less than six months and establish a clearer operating rhythm for compliance.

TransUnion
Governance20%

Enabled governance and risk controls

Directed enterprise architecture governance frameworks and conducted risk assessments, ensuring regulatory compliance and enhancing scalability, security posture, and system performance across multiple business-critical platforms.

Discover Financial Services
PMO Capability300+

Raised the consistency of program delivery

Developed and delivered practical training for more than 300 project managers, connecting governance and delivery standards to team decision-making. Standardized tools, capacity, and resource management for the R&D division.

Pfizer
Business ResilienceEnterprise

Connected business impact, change control, and service outcomes

Developed KPIs, strengthened ITIL change-management processes, and completed a business impact analysis for a major mobile application, giving leaders better evidence for resilience and investment decisions.

Allstate

Operations

Sourcing & Vendor ManagementSWOT

Outsourced based on economics

Conducted an operations assessment and SWOT analysis that established the economics for outsourcing the IBM mainframe environment.

South Carolina State Ports Authority
Sourcing & Vendor Management18%

Reduced sourcing cost while strengthening accountability

Used requirements discipline, commercial analysis, and vendor governance to deliver 18% sourcing savings while protecting service expectations and the organization’s long-term operating needs.

Multi-Industry Consulting
Consumer ServiceHelp Desk

Unified help desk support for consumer services

Sold and implemented a Tivoli-based unified help desk with closure tracking, improving the consistency and visibility of customer support.

Mississippi Employment Security Commission